{"id":2301,"date":"2025-11-12T16:38:40","date_gmt":"2025-11-12T15:38:40","guid":{"rendered":"https:\/\/www.movimerdesk.com\/banking-and-finance\/"},"modified":"2026-02-18T13:50:01","modified_gmt":"2026-02-18T12:50:01","slug":"banking-and-finance","status":"publish","type":"page","link":"https:\/\/www.movimer.com\/en\/sectors\/banking-and-finance\/","title":{"rendered":"Banking and finance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2301\" class=\"elementor elementor-2301 elementor-666\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c05a9e e-con-full e-flex e-con e-parent\" data-id=\"9c05a9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3460b7e e-con-full e-flex e-con e-child\" data-id=\"3460b7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ceabe10 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"ceabe10\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01f521c elementor-position-inline-end elementor-mobile-position-inline-end elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"01f521c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 18.4 18.4\"><path d=\"M8.3,18.3l-2.5-3.1c.8-.6,2.8-2.8,2.8-5.9s-2-5.3-2.8-5.9L8.3.1c1.6,1.3,4.3,4.6,4.3,9.1s-2.7,7.8-4.3,9.1Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSOLUTIONS\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d609b1 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0d609b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contact Center for Banking<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7c9d01 e-flex e-con-boxed e-con e-parent\" data-id=\"e7c9d01\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6e0f6f e-con-full e-flex e-con e-parent\" data-id=\"b6e0f6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9ed4508 e-con-full e-flex e-con e-child\" data-id=\"9ed4508\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0aea5c3 elementor-widget elementor-widget-heading\" data-id=\"0aea5c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What do we do?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ac5151 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"5ac5151\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In a highly regulated sector like finance, accuracy and security are paramount. At Movimer World, we offer specialized financial contact center <strong>solutions for banks, fintechs, and financial services<\/strong> companies, providing multichannel support and verified processes. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-135c6c7 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"135c6c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Center Services for the Banking and Finance Sector<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fd226b e-con-full e-flex e-con e-child\" data-id=\"1fd226b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3cc422 elementor-widget elementor-widget-n-accordion\" data-id=\"e3cc422\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2380\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2380\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Customer service regarding products <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,12.2c-.3,0-.5-.1-.7-.3l-5.8-6.2L1.7,11.9c-.4.4-1,.4-1.4,0-.4-.4-.4-1,0-1.4L7.5,2.8l7.2,7.8c.4.4.4,1,0,1.4-.2.2-.4.3-.7.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,2.8c-.3,0-.5.1-.7.3l-5.8,6.2L1.7,3.1c-.4-.4-1-.4-1.4,0-.4.4-.4,1,0,1.4l7.2,7.8,7.2-7.8c.4-.4.4-1,0-1.4-.2-.2-.4-.3-.7-.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2380\" class=\"elementor-element elementor-element-65f75d5 e-con-full e-flex e-con e-child\" data-id=\"65f75d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77e4b2d elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"77e4b2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Inquiries about accounts, cards, loans and investments<\/strong><\/p><ul><li>Information on terms, fees and benefits of financial products.<\/li><li>Answering frequently asked questions about basic operations.<\/li><li>Support in contracting or cancelling services.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2381\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2381\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Support for digital banking and online channels <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,12.2c-.3,0-.5-.1-.7-.3l-5.8-6.2L1.7,11.9c-.4.4-1,.4-1.4,0-.4-.4-.4-1,0-1.4L7.5,2.8l7.2,7.8c.4.4.4,1,0,1.4-.2.2-.4.3-.7.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,2.8c-.3,0-.5.1-.7.3l-5.8,6.2L1.7,3.1c-.4-.4-1-.4-1.4,0-.4.4-.4,1,0,1.4l7.2,7.8,7.2-7.8c.4-.4.4-1,0-1.4-.2-.2-.4-.3-.7-.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2381\" class=\"elementor-element elementor-element-6ebad1d e-con-full e-flex e-con e-child\" data-id=\"6ebad1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f5703b elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8f5703b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Technical and functional support on digital platforms<\/strong><\/p><ul><li>Support in the use of apps, web banking and telephone banking.<\/li><li>Step-by-step guide to operations such as: transfers, activations, etc.<\/li><li>Resolution of technical errors and access blocks.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2382\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2382\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Sale of financial products <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,12.2c-.3,0-.5-.1-.7-.3l-5.8-6.2L1.7,11.9c-.4.4-1,.4-1.4,0-.4-.4-.4-1,0-1.4L7.5,2.8l7.2,7.8c.4.4.4,1,0,1.4-.2.2-.4.3-.7.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,2.8c-.3,0-.5.1-.7.3l-5.8,6.2L1.7,3.1c-.4-.4-1-.4-1.4,0-.4.4-.4,1,0,1.4l7.2,7.8,7.2-7.8c.4-.4.4-1,0-1.4-.2-.2-.4-.3-.7-.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2382\" class=\"elementor-element elementor-element-2f166c4 e-con-full e-flex e-con e-child\" data-id=\"2f166c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b8c00f elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2b8c00f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Conversion-oriented marketing actions<\/strong><\/p><ul><li>Active offer of insurance, investment products or financing.<\/li><li>Qualification and follow-up of interested leads.<\/li><li>Telephone or multichannel campaigns to increase recruitment.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2383\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2383\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Incident and complaint management <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,12.2c-.3,0-.5-.1-.7-.3l-5.8-6.2L1.7,11.9c-.4.4-1,.4-1.4,0-.4-.4-.4-1,0-1.4L7.5,2.8l7.2,7.8c.4.4.4,1,0,1.4-.2.2-.4.3-.7.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,2.8c-.3,0-.5.1-.7.3l-5.8,6.2L1.7,3.1c-.4-.4-1-.4-1.4,0-.4.4-.4,1,0,1.4l7.2,7.8,7.2-7.8c.4-.4.4-1,0-1.4-.2-.2-.4-.3-.7-.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2383\" class=\"elementor-element elementor-element-7ec6e73 e-flex e-con-boxed e-con e-child\" data-id=\"7ec6e73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4d8e95 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f4d8e95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Specialized channel for after-sales service (dropdown)<\/strong><\/p><ul><li>Receiving and managing incidents related to: cards, payments, improper charges, etc.<\/li><li>Efficient referral to internal departments.<\/li><li>Follow-up until the case is resolved.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2384\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2384\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Tracking funding applications <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,12.2c-.3,0-.5-.1-.7-.3l-5.8-6.2L1.7,11.9c-.4.4-1,.4-1.4,0-.4-.4-.4-1,0-1.4L7.5,2.8l7.2,7.8c.4.4.4,1,0,1.4-.2.2-.4.3-.7.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,2.8c-.3,0-.5.1-.7.3l-5.8,6.2L1.7,3.1c-.4-.4-1-.4-1.4,0-.4.4-.4,1,0,1.4l7.2,7.8,7.2-7.8c.4-.4.4-1,0-1.4-.2-.2-.4-.3-.7-.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2384\" class=\"elementor-element elementor-element-6ad6959 e-flex e-con-boxed e-con e-child\" data-id=\"6ad6959\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d296a7a elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d296a7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Support during the application process.<\/strong><\/p><ul><li>Confirmation of receipt of documentation.<\/li><li>Information on the status of the file.<\/li><li>Communication of approvals, conditions and signing of the contract.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2385\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2385\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Loyalty and cross-selling campaigns <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,12.2c-.3,0-.5-.1-.7-.3l-5.8-6.2L1.7,11.9c-.4.4-1,.4-1.4,0-.4-.4-.4-1,0-1.4L7.5,2.8l7.2,7.8c.4.4.4,1,0,1.4-.2.2-.4.3-.7.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,2.8c-.3,0-.5.1-.7.3l-5.8,6.2L1.7,3.1c-.4-.4-1-.4-1.4,0-.4.4-.4,1,0,1.4l7.2,7.8,7.2-7.8c.4-.4.4-1,0-1.4-.2-.2-.4-.3-.7-.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2385\" class=\"elementor-element elementor-element-eedf4f1 e-flex e-con-boxed e-con e-child\" data-id=\"eedf4f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be41ffe elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"be41ffe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Promotion of complementary products<\/strong><\/p><ul><li>Recommendations based on the client&#8217;s financial profile.<\/li><li>Special offers to improve customer loyalty (insurance, savings plans, etc.).<\/li><li>Campaigns to reactivate inactive customers.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2386\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2386\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> New customer onboarding and identity verification <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,12.2c-.3,0-.5-.1-.7-.3l-5.8-6.2L1.7,11.9c-.4.4-1,.4-1.4,0-.4-.4-.4-1,0-1.4L7.5,2.8l7.2,7.8c.4.4.4,1,0,1.4-.2.2-.4.3-.7.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 15 15\"><path d=\"M14,2.8c-.3,0-.5.1-.7.3l-5.8,6.2L1.7,3.1c-.4-.4-1-.4-1.4,0-.4.4-.4,1,0,1.4l7.2,7.8,7.2-7.8c.4-.4.4-1,0-1.4-.2-.2-.4-.3-.7-.3Z\" fill=\"currentColor\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2386\" class=\"elementor-element elementor-element-7920f9b e-flex e-con-boxed e-con e-child\" data-id=\"7920f9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee4af25 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"ee4af25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Digitization of new customer registration<\/strong><\/p><ul><li>Assistance with account opening and initial contracting.<\/li><li>Remote identity verification compliant with KYC\/AML regulations.<\/li><li>Explanation of steps and electronic signature or video identification.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3a4918 e-flex e-con-boxed e-con e-parent\" data-id=\"a3a4918\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dff3666 e-con-full e-flex e-con e-child\" data-id=\"dff3666\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cbe267 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2cbe267\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Advantages of comprehensive support for: banking entities, fintechs and financial services<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-019d55d e-con-full e-flex e-con e-child\" data-id=\"019d55d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-869c230 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"869c230\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 47 47\"><path d=\"M7.3,19.1L1.5,27.6l21.3,14.4,22.7-30.9-8.5-6.1-16.7,22.6-12.9-8.5Z\" fill=\"#e1e9d6\"><\/path><path d=\"M23,43.4L0,27.8l7-10.1,13,8.5L36.8,3.6l10.1,7.3-23.9,32.5ZM2.9,27.3l19.7,13.3,21.5-29.3-6.9-4.9-16.7,22.5-12.9-8.4-4.7,6.8Z\" fill=\"#73ad27\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tIncreased customer satisfaction.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74a7c40 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"74a7c40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 47 47\"><path d=\"M7.3,19.1L1.5,27.6l21.3,14.4,22.7-30.9-8.5-6.1-16.7,22.6-12.9-8.5Z\" fill=\"#e1e9d6\"><\/path><path d=\"M23,43.4L0,27.8l7-10.1,13,8.5L36.8,3.6l10.1,7.3-23.9,32.5ZM2.9,27.3l19.7,13.3,21.5-29.3-6.9-4.9-16.7,22.5-12.9-8.4-4.7,6.8Z\" fill=\"#73ad27\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFraud reduction through external verification.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29d4be6 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"29d4be6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 47 47\"><path d=\"M7.3,19.1L1.5,27.6l21.3,14.4,22.7-30.9-8.5-6.1-16.7,22.6-12.9-8.5Z\" fill=\"#e1e9d6\"><\/path><path d=\"M23,43.4L0,27.8l7-10.1,13,8.5L36.8,3.6l10.1,7.3-23.9,32.5ZM2.9,27.3l19.7,13.3,21.5-29.3-6.9-4.9-16.7,22.5-12.9-8.4-4.7,6.8Z\" fill=\"#73ad27\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tOptimization of repetitive processes.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56c8a8c elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"56c8a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 47 47\"><path d=\"M7.3,19.1L1.5,27.6l21.3,14.4,22.7-30.9-8.5-6.1-16.7,22.6-12.9-8.5Z\" fill=\"#e1e9d6\"><\/path><path d=\"M23,43.4L0,27.8l7-10.1,13,8.5L36.8,3.6l10.1,7.3-23.9,32.5ZM2.9,27.3l19.7,13.3,21.5-29.3-6.9-4.9-16.7,22.5-12.9-8.4-4.7,6.8Z\" fill=\"#73ad27\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCompliance with data protection and security regulations.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aa64e0 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"6aa64e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 47 47\"><path d=\"M7.3,19.1L1.5,27.6l21.3,14.4,22.7-30.9-8.5-6.1-16.7,22.6-12.9-8.5Z\" fill=\"#e1e9d6\"><\/path><path d=\"M23,43.4L0,27.8l7-10.1,13,8.5L36.8,3.6l10.1,7.3-23.9,32.5ZM2.9,27.3l19.7,13.3,21.5-29.3-6.9-4.9-16.7,22.5-12.9-8.4-4.7,6.8Z\" fill=\"#73ad27\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tContact center specializing in banking and financial services.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65e9475 e-con-full cont_footer e-flex e-con e-parent\" data-id=\"65e9475\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-be687a9 e-con-full e-flex e-con e-child\" data-id=\"be687a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e8326a6 e-con-full e-flex e-con e-child\" data-id=\"e8326a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a4270d elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"3a4270d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can we help you take the next step?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d5e6e9 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"9d5e6e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We just need to know a little more about you. Fill out the form and one of our specialists will contact you to send you a proposal tailored to what you really need. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ca8add e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"4ca8add\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-628eeb6 elementor-button-align-end elementor-widget elementor-widget-global elementor-global-2582 elementor-global-293 elementor-widget-form\" data-id=\"628eeb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Following&quot;,&quot;step_previous_label&quot;:&quot;Former&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"contactForm\" name=\"New form\" aria-label=\"New form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2301\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"628eeb6\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Movimer World\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Name and surname\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_1b9f5bc elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1b9f5bc\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPhone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_1b9f5bc]\" id=\"form-field-field_1b9f5bc\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Phone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Consultation\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_4e1a93b elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_4e1a93b]\" id=\"form-field-field_4e1a93b\" class=\"elementor-field elementor-size-md  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_4e1a93b\">I have read and agree to the <a href=\"https:\/\/www.movimer.com\/en\/privacy-policy\/\" target=\"_blank\">Privacy and Data Protection Policy<\/a> contained in the <a href=\"https:\/\/www.movimer.com\/en\/legal-notice\/\" target=\"_blank\">Legal Notice<\/a> .<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_610e178 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span 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e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\" id=\"btn-animado\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78e3c2a elementor-widget__width-initial elementor-absolute elementor-align-center elementor-widget elementor-widget-lottie\" data-id=\"78e3c2a\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-widget_type=\"lottie.default\">\n\t\t\t\t\t<div class=\"e-lottie__container\"><div class=\"e-lottie__animation\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SOLUTIONS Contact Center for Banking What do we do? In a highly regulated sector like finance, accuracy and security are paramount. At Movimer World, we offer specialized financial contact center solutions for banks, fintechs, and financial services companies, providing multichannel support and verified processes. Contact Center Services for the Banking and Finance Sector Customer service [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":2338,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2301","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Center for Banking and Finance | Movimer World<\/title>\n<meta name=\"description\" content=\"Customer service, digital banking support, sales of financial products, incident and complaint management, loyalty campaigns and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.movimer.com\/en\/sectors\/banking-and-finance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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