SOLUTIONS

Contact Center for veterinary clinics

What do we do?

Veterinary clinics and hospitals need to offer close, professional and efficient care to both their clients and their four-legged patients. At Movimer World we help improve the veterinary client experience by managing calls, appointments, emergencies, reminders and administrative procedures, freeing up time for the clinical team and reinforcing the trust of the guardians.

Contact Center Services for Veterinary Clinics

Telephone customer service for veterinary clinics

A friendly and decisive voice on the other end of the phone.

  • Information about services, schedules, rates, campaigns or availability.
  • Managing frequently asked questions without interrupting healthcare staff.

Your schedule, always up-to-date and with no wasted space.

  • Coordination of in-person appointments, check-ups, vaccinations, or treatments.
  • Reminders by phone, WhatsApp or SMS to reduce absences.

We are there when you need us most.

  • Handling urgent calls outside of normal business hours.
  • Structured referral to on-call veterinarians or collaborating centers.

We build loyalty by taking care of our customers.

  • Follow-up calls after interventions or treatments.
  • Vaccination, deworming, or dental health campaigns.

Your accessible center for international customers.

  • Multilingual support to answer questions and schedule visits.
  • Ideal for veterinary centers in coastal areas or areas with high mobility.

We listen to your customers to help you grow.

  • Sending post-service surveys.
  • Gathering useful feedback for clinical management.

Advantages of comprehensive care for: veterinary clinics and hospitals

Professional and constant attention without overloading the reception staff.

Reduction of absences and improvement of agenda management.

Efficient communication in critical or urgent situations.

Customer loyalty through follow-up and close attention.

Multilingual support for clinics with international clients.

Reports and useful data to improve internal processes.

Can we help you take the next step?

We just need to know a little more about you. Fill out the form and one of our specialists will contact you to send you a proposal tailored to what you really need.